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Privacy Policy

Privacy Policy Last Updated: June 2026

At Lofty's Furniture, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit www.loftysfurniture.co.uk or make a purchase with us.

Who We Are Lofty (GB) Limited (trading as Lofty's Furniture) Unit D, 429-431 Wick Lane, London, E3 2JG

Phone: +44 7585 242 860 Email: info@loftysfurniture.co.uk

Information We Collect We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and delivery address.

  • Order Information: Details of your purchases, payment information, and order history.

  • Technical Information: IP address, browser type, device information, and browsing activity.

  • Communication Information: Messages or enquiries you send to us.

How We Use Your Information We use your personal data to:

  • Process and fulfil your orders

  • Communicate with you about your order and delivery

  • Provide customer support

  • Improve our website and services

  • Send marketing communications (only with your consent)

Legal Basis for Processing We process your data based on:

  • Performance of a contract

  • Legitimate business interests

  • Legal obligations

  • Your consent (where required)

Sharing Your Information We may share your data with trusted third parties such as:

  • Delivery partners

  • Payment processors

  • Professional advisers (where necessary)

We do not sell your personal data.

Cookies and Tracking Technologies Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content.

What are Cookies? Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences and understand how you use our site.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function (e.g. shopping cart, security). These cannot be disabled.

  • Performance & Analytics Cookies: Help us understand how visitors interact with our site (e.g. Google Analytics).

  • Functional Cookies: Remember your preferences (e.g. language or region).

  • Marketing Cookies: Used to show relevant advertisements (if applicable).

You can manage or disable cookies through your browser settings or our cookie consent banner. Please note that disabling certain cookies may affect the functionality of the website.

For more detailed information about the specific cookies we use, you can view our cookie settings at any time via the cookie banner on the website.

Your Rights Under UK GDPR you have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, please email us at info@loftysfurniture.co.uk.

Data Security & Retention We protect your data with appropriate security measures and retain it only as long as necessary.

International Transfers We do not transfer your data outside the UK/EEA.

Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be posted here.

Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us:

This Privacy Policy applies to www.loftysfurniture.co.uk.

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